Key Takeaway
Cabin crew worker was among thousands of staff laid off during pandemic in what MPs called a ‘national disgrace’During a 30-year career as a member of British Airways’ cabin crew, Tess De Mello took pride in a job well done, saying she regularly went above and beyond to make passengers more comfortable. To her, the role was more than just…
Published September 26, 2026 · Category: News
Overview
Cabin crew worker was among thousands of staff laid off during pandemic in what MPs called a ‘national disgrace’
During a 30-year career as a member of British Airways’ cabin crew, Tess De Mello took pride in a job well done, saying she regularly went above and beyond to make passengers more comfortable. To her, the role was more than just employment – it was part of her identity.
Details
“I took pride,” she said. “I really took pride in myself, I took pride in my role, I took pride in everything because it was everything I wanted to be.”
Continue reading...
Source
Originally published at www.theguardian.com.
Related Articles
Frequently Asked Questions
What is "‘I felt shame’: former BA worker locked in legal battle after losing job of 30 years" about?+
Cabin crew worker was among thousands of staff laid off during pandemic in what MPs called a ‘national disgrace’During a 30-year career as a member of British Airways’ cabin crew, Tess De Mello took pride in a job well done, saying she regularly went above and beyond to make passengers more comfortable. To her, the role was more than just employment – it was part of her identity.“I took pride,” she said. “I really took pride in myself, I took pride in my role, I took pride in everything because
Who reported this story?+
This story was reported by The Guardian World.