Key Takeaway
Annie Lowrey explores the administrative burdens people face applying for government benefits. It's not just about wasted time: "When the government treats us like this, we don't trust it," she says.
Published August 31, 2026 · Category: News
Overview

Annie Lowrey explores the administrative burdens people face applying for government benefits. It's not just about wasted time: "When the government treats us like this, we don't trust it," she says.
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(Image credit: Marcio Jose Sanchez)
Source
Originally published at www.npr.org.
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Frequently Asked Questions
What is "Paperwork, lines, hours on hold: There's a 'Time Tax' on Americans who need help most" about?+
Annie Lowrey explores the administrative burdens people face applying for government benefits. It's not just about wasted time: "When the government treats us like this, we don't trust it," she says.
Who reported this story?+
This story was reported by NPR News.